Silk Road forums
Discussion => Security => Topic started by: JamesDeansSkull on December 15, 2011, 04:35 pm
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I transferred some BTC from TradeHill to SR last night and the deposit still hasn't show up yet after 15 hours.
Is this normal?
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No, not normal at all.
Check Tradehill first and make sure the transaction was even initiated yet.
If it was, get the transaction info and confirm on blockchain explorer that it was a valid transaction.
If it was valid and still hasn't shown up, go to the main site and PM Silk Road Support using the link on the bottom of the page. Include all pertinent info, dates and times and issuing and receiving addresses. When I've had an error happen before, they fixed it within minutes of my PM.
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In case you don't know what blockchain explorer is that Jones is talking about go here http://blockexplorer.com/ and simply enter the btc address where you sent the coins to and it will tell you if they arrived or not. Definitely not normal...for me once the bitcoin transfer is confirmed by the network it takes only a few minutes for the btc to show up in my SR account.